Gain Visibility into How Well Your Network Is Delivering Application Services.

End-to-end application response time monitoring with NetQoS SuperAgent helps you see how well the network is delivering services to the end user and provides the best overall view of what is happening on the network. SuperAgent is the first step in the NetQoS performance-first approach to network performance management.

NetQoS SuperAgent, the end-to-end application response time module of the NetQoS Performance Center, tracks and measures end-user response time—without desktop or server agents. It monitors all the TCP application packets as they travel from the network through the data center and out again, providing a way to measure network round trip time, server response time, data transfer time, and much more.

SuperAgent breaks response time into its basic components: application, server, and network delay. This analysis enables you to rapidly troubleshoot network and application performance bottlenecks and quantify application performance. It continually measures and analyzes performance for all transactions, compares the response time against the baselines and thresholds that it calculates, and alerts you to application performance deterioration. SuperAgent automatically investigates the cause of problems as they occur and provides key diagnostic data to help you quickly solve network and application performance problems.

SuperAgent enables application performance management and monitoring, providing a consistent and common set of service quality metrics for your internal users and external service providers, even if no formal service level agreements (SLAs) are in place.

1. Mitigate risks from planned changes and unexpected events with before and after analysis.
• Measure the impact of infrastructure changes and new applications on end user application performance
• Validate the effectiveness of an MPLS migration, VoIP deployment, WAN Optimization deployment, QoS policy change, load balancing, and link and server upgrades
2. Solve network and application performance problems faster by isolating the source at the application, server, or network.
• Understand normal performance through baselines
• Know immediately when network and application performance becomes unacceptable to end users
• Quickly find the source of network and application performance problems
• Gather diagnostic data automatically through filtered packet captures, SNMP polling, and traceroutes
3. Prove the performance of applications delivered over the enterprise network with service level reporting.
• Evaluate how the network infrastructure is delivering applications to users
• Provide both performance and availability SLA measurements
• Monitor SLAs by measuring all transactions from all users in the enterprise, without synthetic transactions

NetQoS SuperAgent provides true end-to-end application performance monitoring with full insight into:

1. Recency: How long has it been since the last network or application performance problem?
2. Duration: How long did the performance problem last?
3. Pervasiveness: How many users did the performance problem affect?
4. Severity: How poor was the performance users experienced?